Usafirishaji na Sera Inaruja
Shipping Information
- Free Standard Shipping: 7-15 business days to most countries
- Express Shipping: $20+ for 3-7 business days delivery (DHL/FedEx/USPS)
- We ship from warehouses in the US, Hong Kong, China, and Germany
- No PO Box deliveries
- APO/FPO addresses may take up to 21 days
Processing time: 1-2 business days (excluding weekends/holidays)
Customs & Duties
- Most orders don't incur customs fees
- EU orders may be subject to additional charges
- The recipient is responsible for any customs fees
Returns & Exchanges
- 30-day return policy from receipt date
- Items must be unused, undamaged, and in original packaging
- Free returns for damaged/incorrect items
- Customer pays return shipping for other cases
- Refunds processed within 7 days of receipt
Contact us to initiate returns/exchanges
Order Cancellation
- Full refund if canceled within 24 hours
- 15% fee for cancellations after 24 hours but before shipment
- No cancellations after shipment
Order Tracking
- Tracking number provided via email after shipment
- Track your order at 17Track or TrackingMore
- Contact us if no tracking update within 10 business days
Need Help?
Email: support@trendollajewelry.com